OUR STATEMENT OF TRANSPARENCY
LaVon Travel & Lifestyle is a luxury travel firm and lifestyle advisory, thus as with any other professional service we charge fees for our expertise and time. We believe in quality over quantity which is why we work with with a small portfolio of clients to deliver a high-touch service. We maintain full transparent when it comes to your travel investment. Our clients are our top priority and thus we deliver unbiased and personalized travel advice, which is based on your personal travel needs and interests - not influenced by any nominal commissions we may receive through our industry partners. Every supplier we recommend has been personally vetted through first hand experience.
Program Of Services
Your Time Is Valuable. So Is Ours.
Fees covers the hours of research & planning that a bespoke trip entails. As each itinerary and trip is researched and crafted especially for you, there is a substantial amount of work involved upfront.
All services subject to our cancellation and change policies.
Services fees are subject to change at any time.
As part of our commitment to transparency we maintain a clear policy on cancellation and changes. The current travel landscape and pandemic has affected travelers and professionals alike. It may become necessary for you to cancel your travel plans due to unforseen circumstances or simply because your plans change. We are continuous advocates for our clients and will always leverage our strong industry relationships to secure the best financial outcome should you need to cancel. We highly recommend protecting your trip investment with an insurance policy. You may be able to add any travel service fees to your claim for potential reimbursement.
We face potential loss of revenue when bookings are cancelled, therefore we may charge a nominal cancellation fee to maintain a mutually respectful business relationship.
Fees are non-refundable and may be waived based on individual circumstances. Due to the typical lifestyle of most of our Bespoke Private Clients, we include up to four waived cancellations per year.
Custom Itineraries: $200 per confirmed traveler should trip be cancelled for any reason after initial deposit.
Hotels: $300 fee per confirmed room if cancelled within 48 hours of arrival (hotels only).
Cruises: $300 cancellation fee per stateroom after initial deposit.
Flights: $50 (domestic) and $75 (international) per ticket for cancellation, reissue or exchange, in addition to any airline-imposed penalties. Penalties depend on airline booking terms and conditions.
Private Aviation: $300 per confirmed passenger
The above cancellation fees are in addition to any imposed supplier cancellation fees, which are outlined provided with each booking under supplier’s terms and conditions.