COMMONLY ASKED QUESTIONS
WHO, WHAT & WHY OF LUXURY
Why Use A Travel Advisor?
KNOWLEDGE. The internet has information but how do you decipher what is good in general and good for you. A great advisor can validate your own research, and offer insightful recommendations to tailor each trip to your preferences, interests, and budget. The experience and expertise of a travel advisor ensures that clients will have a superlative travel experience designed to meet their specific needs. They provide ideas you can’t find anywhere else as well as VIP access to special experiences that aren’t readily available. We travel the world scouting and discovering to develop knowledge of specific destinations, specialties and skill.
VALUE. A travel advisor has access to the same (and often better) pricing than available online, and can secure VIP benefits, amenities, access, and extras that you can’t get on your own. To quote Warren Buffet, “Price is what you pay; value is what you get.” Our clients rely on us as an advisor to make travel planning more efficient and enjoyable, to save time and money, and to lend expertise that makes a world of difference. We work on your behalf before, during, and after every trip. That’s peace of mind you can bank on.
PEACE OF MIND. Like a valued investment manager, Virtuoso travel advisors are entrusted with managing the most precious of assets – a client’s leisure time. Working with an expert who knows a client’s preferences and the best options for the desired vacation eliminates risk and results in exceptional experiences. The advisor is the client’s partner in planning and booking these treasured travel experiences. Clients can rely on their travel advisor before, during, and after every trip.alued investment manager, Virtuoso travel advisors are entrusted with managing the most precious of assets – a client’s leisure time. Working with an expert who knows a client’s preferences and the best options for the desired vacation eliminates risk and results in exceptional experiences. The advisor is the client’s partner in planning and booking these treasured travel experiences. Clients can rely on their travel advisor before, during, and after every trip.
Who Are Your Typical Clients?
You are a discerning traveler, a lifestyle enthusiast, a busy professional, a cultural explorer – you are simply an individual who has the distinct palette for amazing travel and lifestyle experiences. You are a person who invests in yourself and your environment and understands the value of having a professional resource for things that matter. You are intelligent, motivated, social and have worked hard - so your free time is extremely valuable. Travel for you is an opportunity to enjoy, relax, discover, rejuvenate or escape. Your lifestyle experiences are ones that you treasure and want to be memorable.
What Is Virtuoso?
Virtuoso is the leading by-invitation only global network of luxury travel advisors, hotels, tours cruise lines and agencies specializing in experiential travel. As a proud member of this diverse professional organization, we have access to a carefully curated collection of offers and exclusive access into some of the world’s most bespoke experiences. We can offer our clients perks, prices, and value they can’t get anywhere else.
What Is Luxury Travel?
- Authentic experiences that enrich travelers’ lives, such as taking part in a cultural tradition with locals.
- An itinerary tailored precisely to the needs and wants of the traveler.
- VIP access to rare privileges, such as backstage access at a sold-out show.
- Discovering an emerging or little-visited destination, including space.
- Exceptional value for the price, which could include extras such as credits and airport transfers.
- Products and services that provide a superior experience, including first-class or business-class air travel, five-star hotels, luxury cruises on upscale lines, and exclusive-use travel such as private jets, yachts and villas.
Who Is LaVon Travel & Lifestyle?
We are a boutique travel and leisure company providing private client travel services to those who strive to lead extraordinary lives through extraordinary experiences. Inspired by the demand for a trusted resource that goes beyond the capabilities of traditional travel agencies, credit card programs or even personal support staff, LaVon Travel & Lifestyle offers unparalleled personalized service while providing expert advice and exclusive access.
We are confident that no matter how you currently handle your travel arrangements, we can do it more efficiently, have greater access to getting what you want, and be the advocate you need along the way. We strive to give you back the luxury of time so you can live well and travel exquisitely.
PROGRAM & FEES
Statement of Fees & Transparency
LaVon Travel & Lifestyle is a luxury travel firm, thus as with any other professional service we charge fees for our expertise and time. We believe in quality over quantity and remain fully transparent when it comes to your travel investment. Our clients are our top priority and thus we deliver unbiased and personalized travel advice, which is based on your travel needs and interests - and not influenced by any nominal commissions we may receive for a booking.
We understand that one size does NOT fit all for travel and leisure. Therefore, we have designed our intimate services to allow you the flexibility in choosing what works best for your personal travel needs.
We make every effort to ensure your travel experience is exquisite. We leverage an extensive network of partner, affiliate and personal relationships to achieve this for you and provide invaluable access. Significant time and effort goes into designing and managing custom trip designs as well, however we understand that circumstances change and the current pandemic travel climate can be unpredictable - thus it may become necessary for you to cancel your travel plans. As such, we highly recommend protecting your trip investment with a recommended insurance policy. You may be able to add any travel service fees to your claim for potential reimbursement. All cancellations must be advised in writing.
Hotel, Resort & Villa Cancellations
Custom Trip Design, Cruise, Tour and Air/Land Packages
Cancellation fees for our services cover for any potential loss of revenue due and may be waived at the discretion of our team based on circumstances.
All service fees are non refundable and non transferable.
Our cancellation fees are independent of any fees imposed by supplier or operators for cancellation.
What Is A Typical Trip Budget?
Every trip we design is unique and customized to client's interest to deliver the best experience. Therefore budgets may vary greatly. We are here to work with you to maximize the best return on your investment. We will discuss an itinerary and budget range that fits your exact travel style and closely consult and advise you on the best options. Pricing can vary depending on time of year, availability and destination.
We specialize in high-end travel and work primarily with five-star hotels & resorts as well as equivalent boutique properties, villas, and safari camps. We do have a limited list of 4-star properties that meet exceptional standards that we recommend based on destination and client interest.
I'm Used To Planning On My Own: How Can You Help?
We definitely aren't a fit for everyone. If using Expedia and other online booking platforms is your joy and scouring the internet for hours gets you going then we are probably not for you. However as proven by the recent global pandemic these online sites left many travelers stranded and out of pocket financially.
What Type of Travel Can You Help Me With?
We are a full service, comprehensive resource for all your travel and leisure planning needs. We approach each trip – whether it’s a weekend in Miami, a honeymoon in Italy or family journey to Africa – as an opportunity to introduce you to destinations and experiences that are tailored to your personal taste. Our travel expertise includes, but are not limited to: family, romance, long weekend, adventure, once-in-a-lifetime, honeymoons, sabbaticals and celebrations.
HOTELS & RESORTS
What Is The Benefit Of Booking My Hotels Through You?
Booking hotels through us ensures that you are not just treated as another guests but as a VIP. Our special partnerships and personal relationships with hotels and general managers around the globe allow us to deliver exceptional experiences for our clients that they simply can't receive on their own.
Does It Cost More To Book Through You?
A common myth is that booking a hotel through a travel company is more expensive. This is because many online rates do not include taxes or city fees or require pre-payment and have strict cancellations terms. Additionally, some booking websites such as Expedia, Orbitz, etc., buy blocks of rooms from hotels, often the least desirable rooms, and do not offer any VIP amenities, which is why their rates may appear lower. This is primarily the case for domestic properties.
What If I Can't Find Availability?
If we are unable to secure a reservation or find availability at your preferred hotel, we will advocate on your behalf and leverage our powerful relationships to prioritize you on the waitlist or access inventory which may not be shown to general public. Dedicated Travel Advisors will research alternative, comparable hotel options or propose other destinations if you are in one of our programs that includes this.